Delete Your Account

You can permanently delete your GigSwift account and associated personal data at any time. This page explains how, and what happens to your data. Account deletion applies to both the GigSwift (customer) and GigSwift Provider (worker) apps, operated by GIGSWIFT (PTY) LTD (Reg: K2025/927754/07).

Option 1: Delete in the app (fastest)

GigSwift (customer app)

Open the app → More tab → Delete Account → confirm. You must be signed in.

GigSwift Provider (worker app)

Open the app → Profile → Privacy Settings → Delete Account → confirm.

Deletion takes effect immediately and is irreversible.

Option 2: Request deletion by email

If you can no longer access the app, email us from the address linked to your account, or include the phone number you registered with:

Email support@gigswift.co.za

Please include: your registered phone number or email, and the words "Delete my account". We will verify the request belongs to you and confirm deletion within 30 days as required by POPIA (usually much sooner).

What happens to your data

  • • Your profile, chat history, saved locations, preferences and device tokens are permanently removed within 30 days
  • • For service providers, identity verification documents and photos are permanently removed
  • • Booking, payment and tax records are anonymised (your name, email and phone are removed) and retained only as long as South African law requires — typically 5 years for financial records
  • • Crash and diagnostic logs expire automatically within 90 days
  • • Deletion is irreversible — a new account starts from scratch

For full details on how we handle your data, see our Privacy Policy. Questions? Contact support@gigswift.co.za or +27 68 368 0919.